• How many Shared Folder Sync tasks does Synology Product support?

    The maximum task number of Shared Folder Sync that Synology products support is determined by their hardware specifications. The maximum task number is listed below. Max Task Number Models 32 FS3017, RS18017xs+, RS4017xs+, RS3617xs+, RS18016xs+, RC18015xs+, RS3614xs+, RS1…


  • How to back up Linux computer to Synology NAS

    Overview Your Synology NAS can serve as the backup destination for your Linux computer by using any of the following protocols: rsync or FTP, CIFS, NFS or WebDAV, among which the most common is rsync. Automated backup can be performed with a written script; data transfer of…


  • How to back up data from Windows computer to Synology NAS using Windows or 3rd party applications

    Overview Synology NAS could serve as the backup center for office or home PCs. With the help of the backup application installed on your PC, automated backup can be performed in the background, and files backed up to your Synology NAS can be saved in versions, allowing you to r…


  • How to back up files from Mac to Synology NAS with Time Machine

    Overview This article will guide you through the process of backing up data from your Mac OS X computer to a Synology DiskStation using Apple's Time Machine, a backup…


  • How to back up the data in my Google Drive with Synology

    Overview Nowadays, services like Google Drive, Dropbox, or OneDrive have become essential to us. These public cloud services carry a big portion of our lives; important work documents, research references for a thesis, or photos and videos with our precious memories. We would all feel more assured if this irreplaceable data could be backed up securely. Synology Cloud Sync offers…


  • How to back up the data on my PC/Mac using Cloud Station (DSM 5.2)

    Overview Cloud Station is not only a sophisticated cross-platform syncing software, users can use it as a smarter means of backing up their personal computers. These are some benefits of using Cloud Station as your backup companion. First of all, real-time replication provides a better…


  • How to back up the data on your Synology NAS to the public cloud

    Overview Public cloud storage is an affordable resource for individuals and small/medium businesses to back up their data offsite. With Cloud Sync, not only can you back up your data in real-time, minimizing the impact sudden disasters might bring, data can be encrypted prior to upload, assuring you that data on the cloud will not be compromised if the public cloud server is hac…


  • How to migrate Evernote notebooks to Note Station

    Overview Note Station is a well-rounded note-keeping application developed by Synology. You can migrate your Evernote notebooks to Note Station as the centralized platform, and enjoy easy organization and reference to your notes. This article will guide you through the process of importing notebooks from Evernote to Note Station. <…


  • How to retrieve backup files with Hyper Backup Explorer (Windows/Mac/Linux)

    Overview Hyper Backup Explorer is a compact desktop tool that runs on Windows/Mac/Linux computers, designed for feature evaluation, access to multi-version backups, and emergency data retrieval. This desktop tool helps you browse and retrieve backup files stored in proprietary repositories created by Hyper Backup, in case unexpected data loss strikes your Synology NAS. <…


  • How to sync data from multiple Synology NAS using Cloud Station

    Overview Synology Cloud Station allows you to synchronize your computer with your Synology NAS. Not only this, but Cloud Station also allows your PC to be synced with more than one Synology NAS. You can create multiple sync tasks to protect multiple folders on your PC with…


  • I'm a Mac user. Why did I fail to back up files or folders from the Synology Product to an external USB/SATA disk?

    This situation may happen when the file system type of the external USB/SATA disk is FAT32 format, and could be due to: There are icons in the folders. The file name contains illegal characters in FAT32 format, such as \ / < > * ? | “ \r \t. To back up files or folders in the above condition, you need to format the USB/SATA backup disk…


  • What backup software does my Synology NAS support?

    Synology NAS has the ability to act as a backup target and restore source for various backup software. Furthermore, DSM supports most file transfer protocols. Please refer to the table below for a list of supported backup software. For more information about which network ports and protocols are utilized by backup, please refer to…


  • What backup tasks are monitored by Hyper Backup Vault?

    Hyper Backup Vault is a package for Synology NAS servers running DSM 6.0 or later versions. This package can turn your Synology NAS into a backup destination for Hyper Backup or for other Synology NAS servers. With Hyper Backup Vault, you can view the received data backup tasks and relevant logs on the destination. However, LUN backup tasks are not supported by this package. To k…


  • Why can't I automatically connect to my server in Data Replicator 3 even when the “Auto-connect on Data Replicator 3 startup” feature is enabled?

    In order to automatically connect to the server with the Data Replicator 3, please make sure to first complete the following steps: The server is configured with a fixed IP address instead of via DHCP. The service of Data Replicator 3 is not blocked by the firewall or other anti-virus systems. The connection to the server is not occupied by other network services o…


  • Why can't I perform network backup from an rsync compatible server to my Synology product?

    To perform network backup from an rsync compatible server, please make sure the following items are set up correctly: Make sure network backup service has been enabled for the Synology NAS. The option can be found at Backup and Replication > Backup Services > Network Backup Destination. When performing backup, make sure you are using "root" or "rsyn…


  • Why do errors occur when using Time Machine to backup onto shared folders exceeding 16 TB?

    Due to limitations on Mac OS X 10.7 (and onward), Time Machine cannot backup onto shared folders exceeding 16 TB. Initializing a new backup task will result in Error Code 10 if the target shared folder exceeds this limit. To avoid this problem, please choose either of the following solutions: Set the user quota on the volume containing your Time Machine target sh…


  • Why doesn't network backup work with my rsync-compatible client?

    There are several noted rsync-compatible servers that encounter errors when using DSM's network backup feature. You can find a list of these servers below. The main reason for these errors lies in the fact that the general behavior of rsync is not completely consistent. DSM's network backup service fails when encountering these unexpected inconsistencies. Here is a list of servers that w…


  • Why won't my backup jobs run as scheduled in DSM?

    With DSM, you can schedule jobs to run backup tasks (e.g. local backup, network backup, Amazon S3 backup, Time Backup, etc.) at specific times. If scheduled backup jobs do not run or cannot be added to queue, please check the following to determine the source of the problem: Only one backup job can run at a time: In DSM, you can only run one backup job at a…