• How to access files on Synology NAS via FTP

    Overview The Synology NAS can act as an FTP (file transfer protocol) server, allowing users to access shared folders and files over the Internet. FTP settings allow you to share specific folders on your Synology NAS with certain…


  • How to access files on Synology NAS with WebDAV

    Overview WebDAV is an extension of HTTP designed to let users edit and manage files stored on remote servers. With Synology DiskStation Manager's WebDAV service, client programs that support WebDAV, such as Windows Explorer, Mac OS Finder, Linux File Browser, will be able to remotely access a Synology NAS just like accessing a local network drive. This tutorial will ex…


  • How to access files on Synology NAS within the local network (NFS)

    Overview Synology NAS is designed to make storing and sharing files within your local network quick and simple, allowing you to directly access shared folders and files on the Synology NAS without going through the hassle of logging into DS…


  • How to encrypt and decrypt shared folders on my Synology NAS

    Overview Data encryption has become an essential strategy for data security over the network. Encryption prevents sensitive data from getting hacked and misused by hackers for illegitimate purposes, and it also helps protect your computer from viruses and accompanying system vulnerabilitie…


  • How to manage ACL settings on your Synology NAS

    Overview: Synology NAS provides you with the ability to fine tune and set multiple rules to manage the privacy of your files and folders using ACL. This is useful for both personal as well as professional use, allowing businesses to combine flexibility with high levels of security regarding the protec…


  • How to map network drives from your Synology NAS

    Overview Synology NAS is designed to make storing and sharing files within your local network quick and simple, allowing you to directly access shared folders and files on the Synology NAS without going through the hassle of logging into DSM everytime. For example, you'll be able to store files to your Synology NAS with Windows Explorer just like other network devices.…


  • How to migrate ACL permissions to Synology NAS

    Overview For an office environment where all computers are joined to the same Windows ADS domain, if the PC server is running out of storage space, IT professionals might want to replace the PC server with a Synology NAS as their company's data center. Synology NAS is equippe…


  • What can I do to smooth browsing experience when viewing files on Synolgoy NAS via Windows Explorer?

    As you browse files on your Synology NAS in Windows Explorer via SMB, sometimes Windows Explorer may not be responsive for seconds or even minutes before you can perform any action to an item you just selected or select another one. One possible reason is that when there is a huge number of files (say, hundreds of thousands of them), it will take more time than usual for Windows Explorer…


  • Why can't Microsoft Office for Mac access files in the "home" shared folder on my Synology NAS?

    To both a Synology NAS and Mac, it remains a universal issue that Microsoft Office 2011 for Mac has problems accessing files stored in any network shared folder named "home". To circumvent this issue, we suggest you save files produced by Microsoft Office 2011 to any shared folder other than the "home" shared folder.…


  • Why do I receive an error message when trying to join a Windows Domain with my Synology NAS?

    When trying to join a Windows domain with your Synology NAS, you might encounter the following error message: Failed to join the Windows domain. Please check your domain and firewall settings and try again. This error might occur because the SMB1 Protocol on your Active Directory domain controller is not enabled. To resolve this error, please enable SMB1 on the…


  • Why do I see unreadable filenames after uploading the files via FTP?

    The unreadable filenames may be caused by the limited UTF-8 support in Windows. We suggest you use UTF-8-supported FTP programs, such as FileZilla or Cute FTP, for file uploading. This can prevent the filenames from becoming unreadable after the files are transferred via Windows Explorer or Internet Explorer. If you wish to upload files via Windows Explorer, follow the steps below…


  • Why do the mapped network drives become disconnected after I failed to map another network drive?

    The following are the possible reasons that Synology Assistant needs to disconnect the mapped network drives before mapping another network share on Windows: You tried to map a network drive with a different user account and failed to connect for reasons such as entering the wrong password, non-existing user account etc. You chose a drive letter that is in use.…


  • Why does File Station only allow me to upload a maximum file size of 2GB?

    When using File Station to upload a file through web browsers such as Internet Explorer, the maximum file size it can upload is 2GB. If you try to upload files larger than 2GB, the upload process will fail.…